Privacy Policy

Last updated: 2025-11-18

1. Introduction

At OOHNA, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our outdoor advertising platform.

2. Information We Collect

Personal Information

We collect personal information that you provide directly to us, including:

  • Name, email address, and phone number
  • Company information and job title
  • Billing and payment information
  • Account credentials and preferences

Usage Information

We automatically collect standard web server information:

  • IP address and general location information
  • Browser type and version from User-Agent headers
  • Pages visited and timestamps
  • Referrer information (where you came from)
  • Session duration and basic usage patterns

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Providing and maintaining our advertising platform services
  • Processing payments and managing your account
  • Communicating with you about your campaigns and our services
  • Improving our platform and developing new features
  • Ensuring platform security and preventing fraud
  • Complying with legal obligations and regulations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our platform, processing payments, or providing customer support.

Legal Requirements

We may disclose information if required by law, court order, or government regulation, or to protect our rights and the safety of our users.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Employee training on data protection practices

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

7. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and review your personal information
  • Correct or update inaccurate information
  • Request deletion of your personal information
  • Object to or restrict certain processing activities
  • Data portability for information you provided
  • Withdraw consent where processing is based on consent

8. Cookies and Session Management

We use minimal cookies necessary for platform functionality:

Session Cookies: Required to maintain your login session and platform state
Security Cookies: CSRF tokens to protect against security threats
Functional Cookies: Remember your preferences and settings

We do not use third-party tracking cookies or advertising cookies. All cookies are essential for platform functionality.

9. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our platform and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

OOHNA Privacy Team

Email: privacy@oohna.africa

Address: Nairobi, Kenya